IT maintenance work will affect AU’s IT systems and services and cause interruptions at different times during the weekend of 26 - 28 April 2019.

2019.04.12 | Malene Hjulmand Bundgaard

Photo: Colourbox

AU IT and AU Finance and Estates Projects and Development will carry out a planned service window from Friday 26 April at 19.00 to Sunday 28 April at 23:59. Necessary updates to systems, etc. will be carried out to ensure students and employees the greatest possible degree of IT system functionality, operational stability and security.

Throughout the weekend of the service window, you will be able to use AV equipment locally in lecture theatres/classrooms, and you will be able to work locally on your computer, though without connection to central IT systems, shared drives, the video centre, AU's network or the internet.

Service window schedule:

• On Friday from 19.00 to Saturday 8.00 approx., BlackBoard will have periodic disruptions. 
• On Saturday from 00:01 until 19:00 at the latest, there will be periodic disruptions in a number of IT and telephone services due to network changes and system updates: This will, for example, affect networks (it may also affect access to buildings as well as building management systems), printing services in some buildings, file systems, websites, IDM, financial management systems and BI systems, Trio, WorkZone, Syllabus and SOA including mit.au self-service system.
• From 7:00 on Saturday until 17:00 on Sunday, STADS and AUHRA will be affected.
• From 19:00 on Saturday until 8:00 on Sunday, Blackboard will be affected.
• On Sunday from 9:00 until 18:00, the networks in Emdrup, Flakkebjerg and Kalø may be affected if it has not been possible to complete the work Saturday.

A detailed service window schedule is available at serviceinfo.au.dk, along with an overview of next year’s planned service windows.

If you have any questions, you are welcome to send an email to serviceinfo@au.dk.