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How to handle emails with personal data

University Director Arnold Boon has sent out an email to all staff with guidelines for handling emails with personal data.

2018.10.30 | Malene Hjulmand Bundgaard

[Translate to English:] Foto: Tyler Franta, Unsplash


In relation to sensitive personal data, it can be difficult to determine which mails you should delete and when to delete them – in short, how we as employees of Aarhus University should deal with mails containing this kind of information.


As a rule of thumb, you should deal with mails containing sensitive personal data immediately – either by filing them in an authorised system designed for this purpose or by deleting them after reading. This is necessary because AU’s email and calendar system is not intended for the storage of sensitive personal data. 


The university has a policy on how to handle mail containing personal data which you can read here.

Here are 5 tips to help make cleaning up your mailbox easier.

Read more about the General Data Protection Regulation (GDPR) at au.dk/dataprotection

Administrative, All groups, All AU units, Administration (Academic), Management